Inkey Solution Logo
banner

Blogs

Provide easy access to a queue for current user

, August 26, 20202846 Views

Recently, we got a requirement which required us to easily allow a user to access their queue. After a descent amount of struggle, we finally found a way which would allow a user to see their queue without fumbling in the menu or advanced find option. So, here is what we did. Lets start. Open […]

Read more

Resolve the error in the “Automatic Record Creation Rules” of the Queue entity, when the sender of the email is a Contact as well as a User in the Microsoft Dynamics 365.

, October 3, 20187847 Views

Many a times in the Microsoft Dynamics 365, the Automatic Record Creation Rules, which we create on the queue entity fail for incoming email activities if the sender’s email address exists as a Contact as well as a User record. I had faced the same issue when I was trying to set the sender of […]

Read more

Would you like to digitize your business and put it on the cloud?
Do you need clear, concise reports for your organization?