Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 3 of 3

Story so far… In the previous blogs, I gave a brief overview of what we need and how to get the API key from Google Maps. In the final part of the blog, I will tell you how to measure the distance. In this part we will be dealing with the CRM side of things.… Continue reading Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 3 of 3

Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 2 of 3

Previously on Inkey Solutions blog… In the last blog post, I discussed some basics about integrating Google Maps into Dynamics 365 for Sales. You can check it out if you still haven’t. Now let’s go into details. In this part of the blog, I will tell you about what you need from Google. So, Google.… Continue reading Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 2 of 3

Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 1 of 3

Google is everywhere and thanks to Android based smartphones, so are Google Maps. But in the case of Microsoft Dynamics 365 or the entire Microsoft ecosystem, we do not need Google Maps. Microsoft already has Bing Maps and there are many solutions on AppSource which integrate Bing Maps in a number of ways. So why… Continue reading Use Google maps to measure distance in Microsoft Dynamics 365 for Sales Part 1 of 3

Steps to move existing Legacy(Classic Interface) to UCI(Unified Client Interface) in Microsoft Dynamics 365

As of September 2019, Microsoft has announced that the legacy web client is deprecated. Customers must transition to Unified Interface before October 1, 2020. Microsoft will continue to provide support, security and other critical updates to the legacy web client until October 1, 2020, but won’t release any additional functionality beyond what has already been… Continue reading Steps to move existing Legacy(Classic Interface) to UCI(Unified Client Interface) in Microsoft Dynamics 365

Solve error while deleting a custom Business Process Flow – Microsoft Dynamics 365 for Sales.

This is a blog intended to let the readers know the way to solve the error that you get normally when trying to delete a custom Business Process Flow. Many times when you try to delete the custom Business Process Flow, a pop-up would be opened saying that you cannot delete this Business Process Flow… Continue reading Solve error while deleting a custom Business Process Flow – Microsoft Dynamics 365 for Sales.

Disable recent item selection in the Lookup field of the Unified Interface form – Microsoft Dynamics 365 for Sales.

In the Unified Interface form, the lookup field shows up the recently searched records as shown in the below screen-shot. It is a very useful feature. But in some scenarios, it conflicts with the implemented functionality. For example, If you have applied a custom filter logic to the Contact Lookup field on the Case entity… Continue reading Disable recent item selection in the Lookup field of the Unified Interface form – Microsoft Dynamics 365 for Sales.

Attach files to Notes record of Microsoft Dynamics 365 CRM/CE from the D365 CRM Custom Portal

From the D365 CRM portal, it is now very easy to attach files to the Notes record of an entity. In the Additional Settings area of the Entity form, there is a section named “Add Attach File”. You just need to select the checkbox for “Attach File”. Doing this will add a File Control on… Continue reading Attach files to Notes record of Microsoft Dynamics 365 CRM/CE from the D365 CRM Custom Portal

Power BI > How to fetch Dynamics 365 CE data

Power BI provides several different ways to fetch data from Dynamics 365 CE and today I will share my know-how on them. 1. Dynamics 365 Online Connector This method is mostly used to fetch data from Dynamics 365 CE. Initially, this was the only method to fetch data from CE. To use this, go to Get… Continue reading Power BI > How to fetch Dynamics 365 CE data

Filter subgrid based on the lookup field value in Microsoft Dynamics 365 CE

Let’s learn today how to filter the sub-grid on a form based on the lookup field value. Below is an example where we will create a sub-grid of a custom entity named “Agents” on the Contact entity form which will display records based on the “Account Name” lookup field value on the Contact form. For… Continue reading Filter subgrid based on the lookup field value in Microsoft Dynamics 365 CE

Automatically schedule the SSRS Report and send it as PDF attachment with the email in Microsoft D365 CE/CRM

The Microsoft D365 CE/CRM provides the feature to run the selected SSRS reports manually. But I had the requirement to schedule the execution of report on a user-specified frequency like daily, weekly or monthly and send the report to the user via email as an attachment. But I did not find any OOB feature in… Continue reading Automatically schedule the SSRS Report and send it as PDF attachment with the email in Microsoft D365 CE/CRM

Waiting workflows using parallel wait branches in Microsoft Dynamics 365 CE/CRM

Waiting workflows in dynamics 365 are best suited in situations when it is required by the process to wait for a specific period of time duration before execution. Basically, in waiting workflows, there has been always confusion between “Timeout” and “Wait” conditions. This is now pretty much clarified with one of our below requirements in… Continue reading Waiting workflows using parallel wait branches in Microsoft Dynamics 365 CE/CRM

Workflow Tools in Microsoft Dynamics CRM 365 CE / CRM

There are some tasks in Microsoft Dynamics CRM, which are to be executed either using a plug-in or a custom workflow. This may require to be given a lot of time in writing the code. So, prior to writing a code, one should always look for a No-code/Low-code solution in the “Dynamics-365-Workflow-Tools” of GitHub. The “Dynamics-365-Workflow-Tools” is a… Continue reading Workflow Tools in Microsoft Dynamics CRM 365 CE / CRM

Missing Activities tab in the Social Pane of Microsoft Dynamics 365 CE / CRM form

Many times, it is noticed that the Activities tab is not visible on the custom entity forms. I also faced the same issue. In one of the forms of a custom entity, the Activities tab was not visible in the Social Pane. So, I changed the Activities Tab Properties of that form as shown in… Continue reading Missing Activities tab in the Social Pane of Microsoft Dynamics 365 CE / CRM form

Personal and Organization Email Templates in Microsoft Dynamics 365 CE / CRM

I was not aware of something called personal email templates until I got the below warning while exporting one of the solutions in Dynamics 365. Later by analyzing the missing component, I was able to figure out that if a personal email template is used in any of the components in a solution like a… Continue reading Personal and Organization Email Templates in Microsoft Dynamics 365 CE / CRM

Azure FunctionApp Error: The binding type(s) ‘serviceBusTrigger’ are not registered[SOLVED]

At times we are stuck with issues which look very clear but takes everything out of you to resolve them. Recently, I had faced one of them during the deployment of one of my FunctionApp at Azure. Actually, I had to deploy a FunctionApp from the VisualStudio. I deployed it successfully but while selecting the… Continue reading Azure FunctionApp Error: The binding type(s) ‘serviceBusTrigger’ are not registered[SOLVED]

Send the CRM portal invitation code to multiple contacts from Dynamics 365 Customer Engagement / CRM

There are generally two ways how one can register to the CRM Portal. The first way is by clicking on the Sign in -> Register from the top right corner of the CRM Portal landing page. Once registered, contact will be created in the Dynamics 365 CE. This process is to be followed when an external… Continue reading Send the CRM portal invitation code to multiple contacts from Dynamics 365 Customer Engagement / CRM

Upload document to SharePoint from Microsoft D365 CE using C# Web API & manage SharePoint document metadata

The integration of Microsoft D365 CE with SharePoint has enabled the document management in SharePoint precisely in the form of folders and subfolders, in a structured way. Today in this blog, let’s learn how we can upload the documents in SharePoint from the D365 CE using the Dot Net c# web API code with a… Continue reading Upload document to SharePoint from Microsoft D365 CE using C# Web API & manage SharePoint document metadata

Resolve the error in the “Automatic Record Creation Rules” of the Queue entity, when the sender of the email is a Contact as well as a User in the Microsoft Dynamics 365.

Many a times in the Microsoft Dynamics 365, the Automatic Record Creation Rules, which we create on the queue entity fail for incoming email activities if the sender’s email address exists as a Contact as well as a User record. I had faced the same issue when I was trying to set the sender of… Continue reading Resolve the error in the “Automatic Record Creation Rules” of the Queue entity, when the sender of the email is a Contact as well as a User in the Microsoft Dynamics 365.

Setup Azure portal resources to integrate external website with Microsoft Dynamics 365

Today in this blog, I will explain you how to setup various resources in Azure to integrate the external website with dynamic crm 365 using Azure Logic App and Service Bus. You will have to create below resources in Azure to integrate external website with Microsoft Dynamics 365:- 1. Resource group 2. Service Bus Namespace… Continue reading Setup Azure portal resources to integrate external website with Microsoft Dynamics 365

Access the Azure Logic App using Service Bus to connect Microsoft Dynamics 365 from an external website

Using Logic App we can create, update, return list of records etc from the CRM. Today in this blog, I will explain how to access the Azure Logic App using Service Bus from an external website. First, create a web API to access the Azure Logic App using Service Bus. Please refer the below link… Continue reading Access the Azure Logic App using Service Bus to connect Microsoft Dynamics 365 from an external website